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About Nelnet Voice & Structure Technical Writing AP Style

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Article details

Project name

Content type

Communication type

Tone guidance (optional)

Article brief

WHAT — What is happening?

WHO — Who is the audience?

WHEN — Dates / deadlines

WHERE — Location (if applicable)

WHY — Why should associates care?

HOW — Steps or actions required (if applicable)

🔗 Hyperlinks & contact info

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URLs to include (one per line)

Format: Label | URL — e.g., "People Services | https://servicenow.nelnet.com"

Contact information

⚙️ Additional instructions

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Notes for the AI (optional)

Any specific requests, context, or things to keep or avoid.

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